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Terms and Conditions

1. Introduction

Welcome to Sweet & Sour Spins! By accessing or purchasing from our online cotton candy store, you agree to these Terms & Conditions. Please read carefully before placing an order.


2. Products

  • All cotton candy is made fresh to order.
     
  • Images on our website and social media are for illustrative purposes only; colors and sizes may vary slightly.
     
  • Flavors are subject to availability. We reserve the right to substitute or discontinue products without prior notice.
     


3. Orders & Payments

  • Orders are confirmed once payment is successfully processed.
     
  • We accept major credit/debit cards, PayPal, and other payment methods listed at checkout.
     
  • Prices are displayed in USD (or your local currency) and may include applicable taxes.
     
  • Discounts, promotions, and coupon codes are subject to expiration dates and conditions.
     


4. Shipping & Delivery

  • Orders are generally processed same day if ordered by 1:00PM PST.
     
  • We currently ship to [list regions/countries]. Shipping fees are calculated at checkout.
     
  • Delivery times are estimates and not guaranteed. We are not responsible for delays due to shipping carriers, weather, or unforeseen circumstances.
     
  • Once shipped, risk of loss passes to the customer.
     




7. Allergies & Food Safety

  • Cotton candy is made with flavored sugar and food coloring. Some flavors may contain or be processed in facilities that handle allergens.
     
  • It is the customer’s responsibility to review product descriptions and ingredients.
     
  • We do not guarantee allergen-free production.
     


8. Use of Website

  • You agree not to misuse the website, engage in fraudulent activity, or attempt to disrupt store operations.
     
  • Content, logos, images, and branding on this site are the property of Sweet & Sour Spins and may not be copied or used without permission.
     


9. Limitation of Liability

  • Sweet & Sour Spins is not liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products.
     
  • Maximum liability is limited to the amount paid for the product.
     


 


10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of California.

Return and Refund Policy

  • Due to the perishable nature of cotton candy, returns are generally not accepted.
     
  • If you receive a damaged or incorrect order, please contact us within 48 hours of delivery with photos.
     
  • Approved refunds or replacements will be processed at our discretion.
     

Copyright © 2025 Sweet and Sour Spins - All Rights Reserved.

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